Alcoa Fastening Systems 
By Alcoa Fastening Systems via Traction Software
Alcoa Fastening Systems' use of social software in the context of work from January 2009 though July 2011 gives Enterprise 2.0 industry analysts, customers and experts what they've wanted for years: 1) Carefully documented long term results on the value of social software used as an integral part of critical business activities (including a 61% reduction in work required for compliance related activities); 2) Openly published, candid and thoughtful reflections on Enterprise 2.0 objectives, lessons learned and advice; 3) An innovative, well-known company willing to experiment and report their results, providing helpful, vendor-independent guidance to other organizations who also aim to explore the value of Enterprise 2.0 practices and technology. Alcoa Fastening Systems uses Traction TeamPage software for activities including: system documentation, operational procedures, planning and execution of acquisition, deployment and updates for global IT systems. The Alcoa Fastening Systems Groundswell 2011 Award submission page includes an example of successful global roll-out of an IT system upgrade involving 180 tasks and issues over the four day July 2011 Independence Day weekend.
Alcoa Fastening Systems (AFS) maintains internal cost and performance metrics, including results from Jan 2007 (before introduction of Traction TeamPage social software) though May 2010 analyzed and published by the Deloitte Center for the Edge in their Feb 2011 Study: "Social Software for Business Performance The missing link for social software: Measurable business performance improvements." In that study, AFS reported a "61% reduction in time spent on compliance activities through the use of Traction software." AFS has also reporting an 80% reduction in total status meeting manhours per week in 2010, and a further improvement during a global rollout of an Oracle update over the July 2011 Independence day weekend - as cited in their 2011 Groundswell Award submission page.
Jan 8, 2010 to present
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